Terms & COnditions
Effective Date: March 2026
By opting in to receive SMS messages from Camelot Veterinary Services (“we,” “us,” “our”), you agree to the following terms and conditions. Please read them carefully.
SMS Consent Language
By providing my phone number, I consent to receive SMS text messages from Camelot Veterinary Services for appointment reminders, health updates, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.
1. SMS Messaging Service
By providing your phone number to Camelot Veterinary Services, you consent to receive SMS text messages for appointment reminders, health updates, and general two-way communication related to your pet's care. Message frequency varies based on your interactions with our clinic.
2. Message Frequency
You may receive up to 4 SMS messages per month. Message frequency may vary depending on appointment activity and clinic communications.
3. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier's plan and terms. Camelot Veterinary Services is not responsible for any charges incurred through your carrier.
4. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy, available on our website and included in this document. We are committed to protecting your information and will not sell or share your phone number or opt-in data with third parties for marketing purposes.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message and no further messages will be sent. To re-enroll, simply text START or contact us directly.
For support, reply HELP to any message or contact us at:
Phone: (724) 437-7838
Email: CamelotVetClinic@gmail.com
6. Liability
Camelot Veterinary Services is not responsible for any charges, errors, or delays in SMS delivery caused by your mobile carrier or third-party service providers. Delivery of SMS messages is subject to effective transmission from your network operator.
7. Eligibility
By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years of age.
8. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our SMS service after any changes constitutes your acceptance of the updated terms. The effective date at the top of this document will reflect the most recent revision.
9. Contact Us
If you have questions or concerns about these Terms & Conditions, please contact us:
Camelot Veterinary Services
169 Shepard Ln, Uniontown, PA 15401
Phone: (724) 437-7838
Email: CamelotVetClinic@gmail.com
These Terms & Conditions apply specifically to SMS communications from Camelot Veterinary Services.
Privacy Policy
Effective Date: March 2026
Camelot Veterinary Services (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our clinic and opt in to receive SMS communications from us.
Information We Collect
When you opt in to receive SMS messages or interact with our clinic, we may collect:
Your name and contact information (phone number, email address, mailing address)
Your pet's name, species, breed, age, and medical history
Appointment history and records of services provided
SMS opt-in consent and communication preferences
Any information you voluntarily provide through forms or direct communication
How We Use Your Information
We use the information we collect to:
Send appointment reminders, health updates, and follow-up communications via SMS
Provide veterinary care and maintain accurate medical records for your pets
Respond to your questions and requests
Improve the quality of our services
Comply with applicable laws and regulations
SMS Communications
Your phone number and SMS opt-in consent are collected solely for the purpose of sending you communications related to your pet's care at Camelot Veterinary Services. Specifically:
We will not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes
SMS opt-in information will not be shared with any affiliate, partner, or third party for promotional use
You may opt out at any time by replying STOP to any message we send
Sharing Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
With licensed veterinary professionals involved in your pet's care
With service providers who assist us in operating our practice (e.g., appointment reminder systems, payment processors) — these providers are contractually required to protect your information
When required by law, court order, or government regulation
To protect the health or safety of your pet in an emergency
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.
Your Rights
You have the right to:
Opt out of SMS communications at any time by replying STOP
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information, subject to any legal obligations we may have to retain records
To exercise any of these rights, contact us using the information below.
Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations, including veterinary record-keeping requirements under Pennsylvania law.
Children's Privacy
Our SMS services are intended for adults 18 years of age or older. We do not knowingly collect personal information from individuals under 18 through our SMS program.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this document reflects the most recent revision. Continued use of our SMS service following any update constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Camelot Veterinary Services
169 Shepard Ln, Uniontown, PA 15401
Phone: (724) 437-7838
Email: CamelotVetClinic@gmail.com
This Privacy Policy is effective as of March 2026 and applies to all communications from Camelot Veterinary Services.